If you don't like the product purchased, you can return it sending an authorization request to return the products by email to email@example.com waiting for answer confirm. The return will be at the customer's expense, through Postal Service or Carrier as you prefer; the return must be completed within 14 (fourteen) working days, the return address is:
Return Office Valenti Multistore srl Via Santa Rita Da Cascia, 5 24060 ROGNO (BG) – ITALY Tel. +39 035 967722 direct 5
Once the goods have been returned to the TANK Office their unused condition will be checked and the refund will be made within approximately 15 days. No refunds are possible for products received in conditions not complying with the RIGHT OF WITHDRAWAL terms. The refund will be automatically paid into the credit card used to make the purchase and you will receive confirmation by email at the address filled on the order.
Cannot change any size or item, the only way is always the return.
If the product purchased has any defects, TANK will be fully responsible for the return. You have to request a return sending email to firstname.lastname@example.org waiting for answer confirm, then we’ll plan to pick your return up through our Carrier, no extra cost- The refund will be automatically paid into the credit card used to make the purchase and you will receive confirmation by email at the address indicated on the order-
The User can contact the following addresses for any additional information or assistance through email at email@example.com or by call at +39 035 967722 direct 5 from Monday to Friday from 9.00 a.m. to 12.30 a.m. and from 2.00 p.m. to 6.00 p.m. (Italian time zone)-